Current research shows that a well-designed healthcare facility contributes significantly to the safe and effective delivery of healthcare and contributes to patients’ positive experience of care, thus promoting their healing and recovery. The physical environment is linked to patient and staff outcomes in three key areas:
- Reduced staff stress and fatigue, and increased effectiveness in delivering care;
- Improved patient safety;
- Improvement in overall healthcare quality.
Moreover, a positive experience of good healthcare delivery extends to the patients’ families and friends.